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All users of Spapp Monitoring are required to accept all terms on this page along with the User Legal Agreement when creating your account.


Terms of Service


The term "us" or "we" or "our" refers to the owners and operators of this site and mobile software. The term "you" refers to the viewer of the site or the person registering and using the mobile software.

By accessing this site and/or by installing, running, or using the software of Spapp Monitoring (Android Application) (the “Software”), you are indicating your acknowledgment and acceptance of these terms of service (the “ToS”).

These ToS describe the terms and conditions applicable to your access and use of the Site, the Software and services that are provided by Spapp Monitoring (the “Services”) made available through or in connection with the site.

YOUR USE OF THE SITE AND/OR THE SERVICES SIGNIFIES THAT YOU AGREE TO THESE TOS, INCLUDING ANY MODIFICATIONS FROM TIME TO TIME. WE WILL INFORM YOU ABOUT ANY MODIFICATIONS THAT OCCUR IN THE ESSENTIAL PARTS OF THE TOS. IF YOU CONTINUE TO USE THE SITE OR THE SOFTWARE (ANDROID APPLICATION) AFTER THE MODIFICATIONS, YOU ACKNOWLEDGE AND ACCEPT THESE MODIFICATIONS.

PLEASE CONSULT THESE TERMS OF SERVICE FOR ANY MODIFICATIONS.




Installation and use of software

Spapp Monitoring is not designed to be undetectable.
You must inform the person that you are tracking.

The Software and its Services shall be used in the following cases:
- monitoring of underage children in the process of parental control;
- monitoring of employee’s activity by their employers.

When used for parental control, you can download and install Spapp Monitoring only if you are the child's legal guardian.
By using the application on an underage child, you guarantee that you are his/her legal guardian.
Spapp Monitoring is not designed for children's use.
At the moment you download and install Spapp Monitoring you guarantee that your age is at least 18 years.
If you know that someone under 18 years old is using our application, please contact us.
In order to install Spapp Monitoring you must have physical access to the phone on which you want to install it.
You can only install and use this app on a device which is your property, or for which you have written permission to install the app, from the owner.
You must make anyone who uses a device on which this app is installed, aware of the fact that their internet and phone activity is being monitored and archived. Failure to do the above might be considered breaking of federal and state laws.
If you install our software onto a device which you do not own, or don’t have proper consent to do so, we will delete your account and we will fully cooperate with all relevant institutions. We reserve the right to modify, terminate, or refuse the Services to anyone for any reason and without notice at any time.
Spapp Monitoring is not to be used to ‘Stalk’ or ‘Harass’ anyone.
You will not allow any other third party to access your account or to utilize the Software. In case access to your account has been granted to a third party deliberately, or by mistake, or in any other way without your consent, you acknowledge that we don’t bear the responsibility.
You are aware that Spapp is not responsible for any third-party data leak in databases.
Spapp Monitoring software must not be used to monitor the smartphone and private life of a spouse, girlfriend, boyfriend, child over 18 without their written consent.

PLEASE READ ALL RELEVANT LEGISLATION BEFORE PURCHASING AND USING THIS APP. YOU WILL NOT USE THE SITE OR SPAPP MONITORING SERVICES IN VIOLATION OF ANY LAWS YOU ARE SUBJECT TO. NOTWITHSTANDING THE FOREGOING, WE ARE NOT RESPONSIBLE FOR THE FURTHER USE OF THE SPAPP MONITORING SOFTWARE AND IT’S YOUR SOLE RESPONSIBILITY.




Privacy policy

We endorse a policy of total confidentiality and privacy of the customer’s databases. We have not and won’t ever sell info about our customers to “spammers” or other parties that would like to advertise or solicit their products or services. Our app does not collect any additional info from your device than the ones required for its successful operation. Your data is in safe hands.
In order to use the "forget me" right, please check the User’s rights part explained lower for step-by-step guide on how to apply your right to be forgotten. The only data that may not be deleted is the billing information as this data will be used for the accounting and tax reports. We must keep such data as this is a legal obligation for our company.
When you register you need to choose to subscribe or not to our newsletters. If you subscribe to our newsletter, we will send you only important release notes. If you unsubscribe, you will not receive any emails.
All PayPal transactions are subject to the PayPal Privacy Policy. All Stripe transactions, or any other payment gate we use at the moment a payment is done, are subject to the specific payment gate used. All the billing information we require are strictly for accounting and tax purposes. We need and use this data for accounting and financial reports strictly.
By installing the application on a phone, you agree that the application will collect data from that phone and sent it to our servers. On our servers this will not be public data and you will be able to view this data only if you login with your username and password used when you have registered the phone.


DATA CONTROLLING: WE AS DATA CONTROLLERS

Spapp Monitoring Software collects, stores and processes personal data, which are related to users’ personal data when installing and purchasing the Software. In this case we are a Data controller and may process such categories of your personal data:

The User's account data collected include:

- registered e-mail address,
- user's password on our website (encrypted, we do NOT store any passwords).

The User’s billing information collected include:

- first and second names of the user,
- full address (including city, country and zip code),
- VAT registered or not information (for companies using the VIES option),
- IP address,
- date and time of purchase,
- generated invoice ID (for European Union citizens/registered companies only),
- VAT rate and cost (for European Union citizens/registered companies only),
- cost,
- payment fee and
- payment method (payment gate) used.

We reserve the right to transfer mentioned above data to third-parties, which are payment providers.
Billing data includes all the data we need for accounting and tax purposes related to the area our company is operating (including European Union). Additionally, we use payment and user information from the used payment gate at the moment such as payment ID and user information in case an existing PayPal account is used for the payment. The data of your PayPal or any other payment gate account used is the subject to their Terms of service.

We do not collect passwords or credit card numbers. Your account password is encrypted, only you know it. We don't process payments, so we don't need and we don't collect credit cards numbers.

Period for which the User’s Personal Data will be stored

The period of storage of User’s personal data is according to Cyprus Statutory Law. After expiration of that period and when we no longer need personal data, we routinely and securely delete or destroy it, as long as it is no longer necessary for the purposes of the application. As the data controller, we shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of Spapp Monitoring Services provision, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.


DATA PROCESSING: WE AS DATA PROCESSORS

Target Device Data. In registering for the Spapp Monitoring Application, the Spapp Monitoring Application starts collecting data from a target device, which may include personal data relating to you, to a target device user(s) or to third parties (“User Data”, including information about a target device, websites and apps that are used, contacts, connections, messages, and other communications, posted and received content, etc.).

In accordance with applicable privacy law, to the extent that it applies to the Services, you are the Data Controller of this Target Device Data and you appoint us as a Data Processor of such data for the purpose of providing Spapp Monitoring Services.

Your use of Target Device Data. As Data Controller, you warrant that you have the appropriate (lawful) authority to collect and process the Target Device Data and you agree to process and use the Target Device Data in accordance with this Privacy Policy, the Terms of Service and applicable laws, and only for the explicit purposes of the Spapp Monitoring Services. You will not submit to the Spapp Monitoring Services any personal data relating to any individual that has not authorized such processing.

You will be responsible for any illegal use of other person’s data (personal or not) through the Service on a target device, including any use contrary to applicable data protection laws and/or in violation of this Privacy Policy.

Warranties. You are solely responsible for use of the Account and the processing of personal data linked to your Account, which includes, among others, collecting, storing, and analysing personal data from a target device. We automatically use the configuration and the instructions given by you and you are solely responsible for the configuration of your Account.
You warrant, as the one responsible for Target Device Data that we process on your behalf as Data Processor, that (a) you are an owner of the Target Device, which used by your child or ward, and (b) you comply with all applicable legislation with respect to the monitoring and control software. You agree to fully comply with this Privacy Policy.

Indemnity. You agree to indemnify and keep us harmless from all claims, damages, and losses we may suffer relating to or arising out of the processing of Target Device Data and other se of use and provision of the Spapp Monitoring Services.

The target device’s data collected include:

- registered device's (target device) name (customized) and/or model (default),
- registered device's operating system version,
- registered device's Google account,
- registered device's phone number,
- registered device's Spapp Monitoring version,
- phone calls (time, duration, contact, location),
- call recordings (if is included in the subscription),
- SMS messages (time, duration, contact, location),
- MMS messages (time, duration, contact, pictures if available),
- GPS logs (time, latitude and longitude identified on a map),
- contact information (name and phone number),
- browser activity (accessed URL address, time and date),
- WhatsApp activity (message content, notifications, time, date and contact, Whatsapp notes recordings, Whatsapp call recordings - Whatsapp call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Facebook activity (message content, notifications, time, date and contact, Facebook call recording - Facebook call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Instagram activity (message content, notifications, time, date and contact, Instagram call recordings - Instagram call recordings are only on devices starting Android 10) (recordings only if included in the subscription),
- Skype activity (message content, time, date and contact, Skype call recordings - Skype call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Viber activity (message content, time, date and contact, Viber call recordings – Viber call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Snapchat activity (message content, time, date and contact, call recordings – Snapchat call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Zoom activity (message content, time, date and contact, call recordings – Snapchat call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Telegram activity (message content, time, date and contact, audio notes recordings, call recordings – Telegram call recordings are only on devices starting Android 10, including) (recordings only if included in the subscription),
- Twitter activity (message content, notifications, time, date and contact),
- Line activity (message content, time, date and contact),
- Kik activity (message content, time, date and contact),
- Tango activity (message content, time, date and contact),
- Botim activity (message content, time, date and contact),
- Signal activity (message content, time, date and contact),
- BBM activity (message content, time, date and contact),
- VK activity (message content, notifications, time, date and contact),
- WeChat activity (message content, time, date and contact),
- KakaoTalk (message content, time, date and contact),
- imo (message content, time, date and contact),
- Zalo (message content, time, date and contact),
- Discord (message content, time, date and contact),
- Hike (message content, time, date and contact),
- Tinder (message content, time, date and contact),
- TikTok (message content, time, date and contact),
- Likee (message content, time, date and contact),
- Pinterest (message content, time, date and contact),
- Whatsapp Business (message content, time, date and contact),
- Google Duo activity (call recording, date, time and contact),
- Gmail Meetings/Meet activity (call recording, date, time and contact),
- Gmail Chat activity (former Hangouts) (message content, time, date and contact),
- Incoming emails from Gmail, Outlook and Yahoo (incoming message content from the notification – may not be full message content -, contact, date and time),
- pictures from social media applications and browser (if downloaded), camera, SMS and/or internet commands (Live control) with time and date,
- video (taken or/and downloaded) with time and date,
- ambient audio recording (surroundings) from SMS or/and internet commands (Live control) (audio recording, time and date),
- system information (restart device with time and date; battery low and/or full with time and date; storage full and/or ok notification with time and date; specific permission denied with time and date; connected to a wifi network notification with network name, time and date; SIM card change with time and date),
- wi-fi network connection or re-connection information (time, date),
- mobile internet connection or disconnection information (time, date).

Also, the User will be able to use remote commands (live control) for some functions such as GPS start/restart option, track location option, wi-fi start/stop/restart option, mobile internet start/stop/restart option, start alarm option, set to silent/normal/vibrate device option, ambient audio recording (surroundings), front camera and/or back camera pictures, restart settings option, full list of the installed applications on the device, full list of the contacts from the device, lock device option and remote wipe; as well as some account remote functions such as block phone number for calls or/and for SMS messages, block website by URL address or/and key words, block applications, as well as alerts for specific keywords.

Live control, as well as any other features we offer, are limited depending on the Android version, model, technical specifications of the target device and network and/or country limitations. We cannot guaranty all functions will work on any target device. We offer a free 3-day trial for the user to test the specific features he/she is interested in.

The type of the data collected from the target device is updated at each release. Please check the releases page for the full list of application features.

Period for which the Target Device’s Data will be stored

The target device’s data (logs) can be stored for 30 days without an active subscription. After expiration of that period, we routinely and securely delete it, as long as it is no longer necessary for the purposes of the application (identification data such as registered email address and data about the target phone. This identification data is needed in order to be able to provide free trials). Therefore, we always recommend saving your needed data on your own device during an active subscription or trial period. You also can contact our technical support to allow you 2 days to save your data after your subscription and/or trial ended. We also remind you that once you delete your data by using delete logs and/or delete phones and/or delete account options, all logs are deleted forever and cannot be restored. In such situations we can restore only account and devices to continue the monitoring.

We reserve the right to delete the accounts of persons who violate the above Terms of Service.

Here are the cases we may use the User’s personal data (including billing information):

1. In case of a charge-back (mainly for a fraudulent payment) we may provide information related to your account, including billing information. The content of the information is different from case to case and depends on the third-part (payment gate, Visa/MasterCard company or/and bank institution issuing the credit/debit card used for the specific payment). In case of a fraudulent transaction, we will block your account and it cannot be unblocked at any time and for any cost.

2. In case of an unauthorized use of our application we will provide your personal data, including billing information, to all relevant legal parties (law enforcement or others). DO NOT use our application for spying, hacking or any other illegal activity even on your family as this is a major law violation with major consequences.

3. In case you delete your account and/or target device/s we will store only information about your user, your registered phones, or payments. Such info includes your target device ID, name, account ID, registered email address, phone number, Gmail address on the phone, phone add date, operating system and paid until. We store this information in order to be able to give you the free trial period of 3 days, otherwise we cannot provide the trial, so you'll not be able to test the application before to buy a subscription which is against our policy. We remind you that this is the only reason we keep such information, we do NOT use your information otherwise then specified in this Privacy policy. If you want to use your right to be forgotten, please specify this explicit to our technical support and all this information will be deleted forever. Please check the User’s rights part explained lower for step-by-step guide on how to apply your right to be forgotten.

4. In case we have a promotion we will send promotional newsletter/s including using also third parties (ex. promo platforms) for marketing purposes.


RIGHTS OF THE USER/DATA SUBJECT

The users/data subjects of Spapp Monitoring shall have the following rights:

a) Right of confirmation;
b) Right of access;
c) Right to rectification;
d) Right to be forgotten (erasure);
e) Right of restriction of processing;
f) Right to data portability;
g) Right to object;
h) Automated individual decision-making, including profiling and
i) Right to withdraw data protection consent.

a) Right of confirmation

Each user/data subject shall have the right to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed.
If a user/data subject wishes to request the erasure of personal data stored by Spapp, please specify this explicit to our technical support and we shall promptly ensure that the erasure request is complied with immediately.

b) Right of access

Each user/data subject shall have the right to obtain from the controller free information about his or her personal data stored at any time and a copy of this information.

You have the right to save your data on your computer at any time during your trial or subscription period by saving it as Excel and/or PDF files (for logs) and by downloading each picture and audio files from your account. In case your subscription and/or trial ended, you can contact our technical support to allow you 2 extra free days to save your data.
We cannot restore deleted logs no matter if you deleted your logs using any of the delete options (delete logs, delete phones, delete account) or these were deleted by us after the period of 30 days of inactivity. You can ask our technical support to restore a device or an account at any time but once your logs are cancelled there is not any possibility to restore them.

c) Right to rectification

Each user/data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the user/data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If one of the aforementioned reasons applies, user/data subject may at any time contact us and specify this explicit to our technical support.

d) Right to be forgotten (erasure)

Each user/data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data have been unlawfully processed.
• The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Spapp, user/data subject may at any time contact us and specify this explicit to our technical support. To do it please follow next guideline:
1. Uninstall the application from your target device/s;
2. Write an e-mail to support@spappmonitoring.com with the subject [GDPR] Right to be forgotten (erasure)
3. Please write from the registered e-mail address only.

Your account and all related data will be permanently deleted during next 30 days based on your email without any extra request. In case of any payments on the account, we cannot delete data related to your billing information, we shall keep such data for accounting and tax purposes according to the law. In case of an active charge-back claim we will wait for the claim to be closed and just after will be able to apply your right to erasure.

e) Right of restriction of processing

Each user/data subject shall have the right to obtain from the controller restriction of processing in next cases:
• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data. In such cases, please contact our technical support and specify what exactly is the issue. Shortly someone will reply to help you. You can contact our technical support by opening a ticket from your account when logged in, by using the contact form from our website or by writing to support@spappmonitoring.com
• You need to change the target device (switch from one to another);
• You need time to save your old logs.

If one of the aforementioned reasons applies, user/data subject may at any time contact us and specify this explicit to our technical support.

Additionally, user/data subject can apply the right of restriction by uninstalling the application from the target device at any moment (logs will stop to be uploaded if the application is uninstalled) and/or by deleting specific or all logs/devices from your account, as well as the entire account. User/data subject also can apply the right of restriction by changing settings in user/data subject’s account when logged in, as well as denying some specific permissions on target device, so will not receive some specific logs and/or recordings.

f) Right to data portability

Each user/data subject shall have the right to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. Each user/data subject can save data on his/her computer at any time during a trial or a subscription period by saving it as Excel and/or PDF files (for logs) and by downloading each picture and audio files from the created account on our website. In case there are none active subscriptions and/or trial ended, user can contact our technical support to allow 2 extra free days to save data.

Here is how to export data on your computer:
1. We suggest setting the number of rows per page to 100 (after you login go to Account -> Site settings -> Number of rows per page -> 100 -> SAVE the settings.
2. Access any page of your account that includes logs
2. Click on the Export button available at the bottom of the page
3. Choose the export type (Excel or PDF)
4. Save the file.

Only text logs will be exported in PDF and/or Excel files. You will need to manually download the call records (phone calls and/or social media apps calls)/surroundings/pictures on your computer.
We cannot restore deleted logs no matter if you deleted your logs using any of the delete options (delete logs, delete phones, delete account) or these were deleted by us after the period of 30 days of inactivity. You can ask our technical support to restore a device or an account at any time but once your logs are deleted there is not any possibility to restore them.

He or she shall have the right to transmit those data to another controller in the export format we offer. We will not transmit any data from server to server automatically due to data security reasons.

g) Right to object

Each user/data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR.
If one of the aforementioned reasons applies, user/data subject may at any time contact us and specify this explicit to our technical support.

h) Automated individual decision-making, including profiling

Each user/data subject shall have not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject`s rights and freedoms and legitimate interests, or (3) is not based on the data subject`s explicit consent.
If one of the aforementioned reasons applies, user/data subject may at any time contact us and specify this explicit to our technical support.

i) Right to withdraw data protection consent

Each user/data subject shall have the right to withdraw his or her consent to processing of his or her personal data at any time.
If one of the aforementioned reasons applies, user/data subject may at any time contact us and specify this explicit to our technical support.

Our servers are highly secured. However, in case of a data breach we will contact the responsible Commissioner for Personal Data Protection and we will inform you during 72 hours on your registered e-mail address.




Cookies policy

Cookies are small text files that our website saves on your computer. We are using cookies in order to provide different functions and features.
We use only strictly necessary cookies such as mandatory and analytical cookies in order to provide the best service to our users. We also have third-party external marketing cookies such as YouTube third party cookies. YouTube collects users’ data through videos inserted on our website.
Cookies don't allow us to identify you, they help us to track your activity on our website in order to provide you the best experience. Here are the complete cookies use purpose on our website:
1. Login
These mandatory cookies are needed to know if you are logged in or not when on our website in order to enable some extra website functions, including access to your personal data.
2. Security
These mandatory cookies are used in order to provide a high security of your data and generally of our website.
3. Website performances
These cookies are used for functionality purposes no matter on what device you are navigating. Also, it will provide a faster connection and will enable some website features.
4. Analytics and research
These first-party and third-party cookies (such as Google Analytics) are used in order to analyse our users’ preferences in order to improve our service.
5. Marketing (third-party)
We use YouTube cookies by implementing videos in our technical support articles. We use such videos in order to provide you a better understanding of the information we provide step-by-step. We do not share any personal data to YouTube. We do not use any advertising cookies.

Our Cookies policy agreement is an all-time window until you select your answer. By continuing using our service you agree to our cookies policy. Even if you agreed to our Cookies policy it is valid for 12 months at last (depending on the cookie). After this period, you must renew your agreement. You have the option to reject or delete cookies from your browser or your smartphone operating system (OS). You can reject/delete them all or you can reject them according their issue. We strongly recommend to not reject/delete our mandatory cookies as that means you will not be able to use our website for data security reasons.

Each browser and smartphone OS has the cookies configuration different. It is described in the help menu of your browser or the rules of the OS as following:
- For Google Chrome browser: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en ;
- For Mozilla Firefox browser: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;
- For Opera browser: http://help.opera.com/Windows/10.20/en/cookies.html ;
- For Safari browser: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ;
- For Internet Explorer browser: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies;
- On Android OS: https://support.google.com/chrome/topic/3434352 ;
- On iOS OS: https://support.apple.com/en-gb/HT201265




Refund policy

Please be aware that we won’t refund you just for changing your mind. If you are experiencing technical difficulties with our software, please send us an email and we will work together in overcoming/ fixing these issues. If we won’t be able to find a satisfactory solution and the software is proven to be defective, we will issue a refund. If we find ourselves threatened or if you are using the software for unintended purposes, we held the right to refund your order and stop any service and collaboration.

In order for this software to work properly, unrestricted physical access to the target device is required. As follows:
• The user must follow the install instructions. Disable Google play protect, Whitelist Spapp monitoring for any installed Task killer or disable any battery optimization function that can affect the application.
• User can access the device, while the device is in their hands.
• User needs to have all passwords/ codes to gain access to the device.

We won’t issue refunds due to the situation in which you purchase this app and you don’t have full, unrestricted physical access to the device to be monitored. It is your responsibility to ensure the application will remain installed on your target device - to ensure this you can also activate Administrator Rights. It is your responsibility to make sure the device has Internet connection for the data upload to be done.
You need unrestricted physical access to the target device for install, reinstall or the troubleshooting steps we give you.

We also do not refund in case there is an Android limitation. On some version of Android there are some features that do not work, so be sure to use your free trial to see what features you can use. For example, on some versions of Android 10 call recording can be empty. Please check this in your trial, before you buy a subscription.




Disclaimer

All products you may purchase from us are distributed and licensed on a “status quo” basis. We do not offer any kind of warranties or guarantees regarding the software’s performance, reliability, or suitability to any given tasks. Spapp Monitoring does not guarantee that the product, site and its content and features will work without interruptions or errors, or that the product’s performance will be the best on all phone models. The results may vary depending on the technical characteristics of the device. You can try for free the product for 3 days in order to test it and decide if it serves your purpose. All information published on this site is subjected to possible changes without prior notice. Under any circumstance we will not be held responsible for any loss of data or damages (financial, physical, emotional or other) that may result from the use of our software.

Please check all relevant legislation (federal, state, local) before installing this software. You must be aware that installing surveillance software on a device which you do not own or do not have proper authorization to install and monitoring the activities of other individuals are considered illegal and an offense in most countries. Before engaging in such actions, you must notify the person that they are/ will be monitored and ask for their proven permission.

The use of this software falls under the current relevant legislation; it is your responsibility as a user to follow such laws.




Ownership of software

This Software and all intellectual property rights (patents and copyrights) are owned by MONAPP CALABS LIMITED. By purchasing the Software we grant you a limited, non-exclusive, and revocable license to use it, in machine-readable, object code form only. This license specifies the authorized terms and conditions for using the software. This license does not transfer to you any ownership rights or any other legal share in the software.




License Scope

According to this license you are allowed to install and use one copy of the software on a single phone you own or for which you have proven permission from the owner to install the software. You will need to purchase additional valid licenses for each phone you want to install the software on. You may not copy, adapt, translate, decompile, reverse engineer, disassemble, attempt to derive the source code, modify, or create derivative work of this software. You have the responsibility to stop any unauthorized use, modification, reproduction, distribution, or publication of the software.




User Legal Agreement

In some countries it is illegal to install monitoring software on a cell phone you do not own or you do not have proper authorization to install the surveillance software. You hereby agree to check all the laws in your own country or the country in which the phone monitoring will take place, before installing any software. It is only your responsibility that you comply with all the laws in the country you are using this software. By using this site or by installing, running, or using the software (Android Application) you also agree that you will not hold responsible in any way any representable (owner, operator, employee) of our site/software, from any type of damage or legal issue that may arise out of your use of our product. It is only your responsibility to follow all federal or local laws that governs the use of this type of software. It is final user's responsibility to respect all laws in their country. By downloading and using Spapp Monitoring, you hereby agree to the above terms.

All the data collected by the application cannot be used in a court of law.




Recording of Phone Calls

You can record phone calls as long as you comply with the applicable laws in your country. In many countries, it is legal to monitor the phones of children in the process of parental control. With such application, you have the opportunity to use an additional safety option in case you have problems with your children. If you want to monitor your employees or your spouse, you have the obligation to inform them that their activities are being recorded or monitored.

The US federal law allows recording of phone calls with the consent of at least one party to the call.

In this case if our software is installed on your own phone you can select from our website to record only the microphone without headset/speaker. However, there are several states (Pennsylvania, Nevada, California, Massachusetts, Connecticut, Florida, Illinois, Michigan, Montana, New Hampshire, Maryland, Washington) that require the consent of all parties to the conversation. If you live in one of these states it is your responsibility to disable the call recording feature.

Spapp Monitoring cannot provide legal advice regarding the use of a tracking application, including for the call recording feature. It is your responsibility to comply with all applicable laws before installing our software. If you install this application on a phone, you must inform the phone's owner that they are being tracked.

With the version 7.0, we have included the remote control and record surrounding features. You are allowed to use these new features as a parental control solution or to recover your phone in case it was stolen or lost.




SEVERABILITY

If any term of this Agreement is held by a court of competent jurisdiction to be unenforceable/invalid, then this Agreement, that includes all the remaining terms, will remain in full force and effect as if the invalid or unenforceable term was never included.




Trademarks

The trademarks Google, Android, Google Play, Play Protect, iOS, Samsung, Xiaomi, Realme, Oppo, Huawei, Sony, HTC, Vivo, Asus, infinix, Oneplus, WhatsApp, Facebook, Skype, Viber, Line, Twitter, Kik, SnapChat, Tango, VK, BBM, WeChat, Hangouts, Instagram, Tinder, Telegram, Hike, TikTok, Zoom, Pinterest, Likee, KakaoTalk, Discord, Signal, Botim, Gmail, Yahoo, Outlook, Google Duo, Gchat, Google Meet, Chrome, Firefox, UC browser and other app names belong to their owners.
Spy Phone belongs to Spy Phone Labs and is not related to our application, website and/or company.





Personal Data Protection contact

For any questions regarding personal data protection or any other part from this Terms of service please contact our technical support or write directly to office@spappmonitoring.com

You also may direct questions or complaints to our lead supervisory authority, the Personal Data Protection Commissioner in Cyprus. You can contact the Office of the Commissioner for Personal Data Protection. You may choose from their website the best way to do it: http://www.dataprotection.gov.cy





Last revision on January 21 2022.




The information above is not complete and does not constitute legal advice. If you are unsure about something, please contact your attorney. You are responsible to seek information or clarification from your own legal counsel.

Warning: In order to track a phone you must have written permission from the phone’s owner.