How to activate the app usage feature for Android
Spapp Monitoring | Spy App for Mobile Phone is monitoring what applications were used on the tracked device and for how long.
Those statistics are uploaded on your account on the "Applications" tab and you can figure out what game, audio player or other software was used on it.
For the devices which are running Android up to v4.4 KitKat the Spapp Monitoring | Phone Tracker is monitoring the app usage without any additional permissions. However for devices with Android 5.0 Lollipop - Android 6.0 Marshmallow some extra privileges should be granted.
Method #1 - Grant access through Spapp Monitoring interface
a) Activate the Spapp Monitoring interface by dialing the #12345678# code.
If this procedure is not familiar to you then you can read a tutorial here Dial pad command tutorial
b) Right after that press on the "Accept - Next" button
c) Select the "Check warnings" option
d) Select the App usage settings feature
e) Select the Spapp Monitoring | Spy App software
f) Turn on the "Permit usage access" option
Method #2 - Manually Grant access from phone's Settings
a) Go from the phone's menu to "Settings"
b) Then navigate to "Security" tab
c) Select the "Apps with usage access" option
d) Select the Spapp Monitoring | Spy App for Android software
e) Turn on the "Permit usage access" option
Android is a registered trademark of GOOGLE LLC.
My payment was successfully but acount still unactive
We apologize for the inconvenience. Payments are validated automatically. It rare occasions you will have to contact support and we will validate the payment for you
Cant hear call recordings
Accessibility has to be enabled. On new version this setting can be restricted. In this case please go to System - Apps - Backup and click on the 3 dots in the right top corner. Then click on allow unrestricted access. By doing this, you will be able to allow also notification access.
Hey, I only receive pic) video download from target phone when using mobile data but not wifi. Secondly, I don't get WhatsApp chat of the target but other chats receiving. What could be the problem?
Hi, You have to check if our data server is accessible with your wifi internet - spy-datacenter.com . For Whatsapp, do you use the version from Google play or a custom version?
تم دفع الاشتراك ولم يتم تحديثالسجلات
We apologize for the inconvenience. Please contact our support team. We will check the app
On app usage which I get every 12 hours it is showing double of phone, WhatsApp, messages etc both with different durations, does this mean sims are being used in phone and can you maybe develop a keylogger feature
Hi, app usage is showing how long an app was opened - used. For example you can keep Whatsapp opened for 20 min (app usage log) but in that 20 min you can have a 5 min call (5 min WHatsapp call log)
To Respective Team Iam your genuine customer Since last 2 days Whatsapp messages, whatsapp call regular call , are not working properly What happens why data can't collect data from server..??
Hi, Is everything working now? Your problem is only with Whatsapp? The other features are working normally?
records not availeble
Hi, Call recording is not available? You do not see a download link? It could be because the app does not have permission. It could also be because the call is recorded by another app.
دفعت الاشترك ولا يوجد شي
Hi, we apologize for the inconvenience. Please contact support. We will see what the problem is.
Saya tidak bisa menerima kode firmasi
Hi, What confirmation code? For the reseller app? We can validate your reseller account if you contact support.
hello i see only old massages, i dont see the new ones.
Hi, we apologize for the inconvenience. We have to check your account. Can you confirm that app is still installed on the phone?
where can I contact the support team? there are a number of empty log applications, do the settings have to be updated again? because at first the logs appear from each application for 3 days free, at the time of payment payment suddenly some empty logs don't update
Hi, Our support email is support @ spappmonitoring.com . You can contact us also using our contact form
Why doesn't WhatsApp update the latest data?
Record surroundings is not working I checked everything I paid it took 20$ off and it still says recording in activve
Hi, When was your last update? If the problem persists please contact our support team. Thanks
Buna , de ce nu se aude si persoana cealalta care este implicata in apel fie normal cat si wathapp ?
Buna, Cred ca este o problema legata de telefon. Din motive legale nu face recording la persona sunata - nu are aprobare pentru recording.
Hello ,the monitored phone is recording ,when playing no voice is audible.what is the problem
HI, Most likely the accessibility service is disabled. Even if it was enabled during install, it can still be disabled after some time by Android.
Hy call recording is not activated. also surrounding voice is not updated. please help me
Hi, Do you have a subscription that includes call recording? Thanks
Merhaba ben ödeme yaptım ondan sonra uygulama çalışmıyor ama önce deneme süresinde çok iyi hepsi çalışıyordu acaba neden ödeme yaptıktan sonra birde durdu?
Hi, You have to check if the app is uninstalled or if the app is disabled by a inbuilt task killer. Depending on your phone model you may have to take some extra steps - please contact support and we will help.
Hello...Why my Snapchat message didn't see in my logs...?
I can't get updates what could be the reason
Hi, Spapp Monitoring supports tracking messages for Snapchat. Call recording is also supported. For Snapchat we also support inchat messages.
How to send sms command? From my celphone number yo the celphone number of the target phone?
You just have to send the sms from your phone to the target phone - where the app is installed. YOu must check your account to see what command you want to send.
rekaman panggilan tidak berfungsi
How many day i get trial?
Hi, You get a free trial for 3 days. No credit card is required.
Hello sir me all call recordings is not working plz hallp
Hi, We recommend that you contact our support team. Thank you
Apps is not working last 5hous... Bot getting undate information
Hi, The app needs an Internet connection in order to send all the data to the server.
Can you remotely do this
Hi, You have to install the application on the phone that you want to track. After that you can view everything on the phone from our website.
And, about the setting notifications, could pudh the radio button. Why?
Hi, Thank you for your comment but we can not understand the question. Thank you
The call recordings are empty. No voices
Hi, The calls are silent if you do not activate the accessibility access. Please note that it is possible that it was deactivated even if you activateted at install.
Call recording and call details not working
Hi, Are you in trial? In the trial period you will only get about 6 call recordings.
no data is coming
Hi, Please check if the app is still installed. Do you have a subscription? Without a subscription you will only receive GPS
Не работает запись звонков аудио. Только лишь показывает кто звонил и время
Please contact our support team. Do you have a subscription that includes call recording?
Way no t call recording pls support me
Hi, Please contact our support team. We provide free support.
O Espião do Watsap e do Facebook não funciona
Hi, You need to activate the accessibility and notification access. Please contact our support team.
Why not calling recording? I paid for call record
Please contact our support team. What call recording is not not working? Call recording for Whatsapp or normal calls?
I can't hear all downloaded call recording.. but I can hear whatsapp voice messages
Hi, Is call recording silent? If yes, you have to check if accessibility access is on. You can also download VLC. This app should support all the audio formats.
Hello, I can't follow Instagram, there is no icon at all, what is it about?
Hi, Spapp Monitoring supports Instagram tracking. You have to select other messages, there you can see messages from Instagram Tiktok and many other social media apps.
Why it says error command not sent
Hi, What command do you send? It could be because the app is not installed anymore.
O I have paid my subscription but Sapp monitoring is not active
Hi, You have to contact our support team. Payments are validated automatically but there are cases when a payment is not validated. We need to know your account and some info about the payment.
Call recording not working
Hi, What is your problem with call recording? Are all the permissions enabled ? - Record audio, Read calls
Whatsapp busines spy
Call records but nothing you can hear
I can not rech Together phone to activate
Hi, Spapp Monitoring supports tracking Whatsapp business messages.